Pay a bill

Utility bill

Water, sewer and solid waste are billed by the Village. A resident arriving here wants three things in order: how much, by when, and how do I pay it.

1. Step 1

   Find your account number

   It is printed on the notice the Village sends. Every payment method needs it.

   To be confirmed

   Where the account number appears on a Masset utility notice, and what to do if you cannot find your notice.

2. Step 2

   Choose how to pay

   Each option below gets its own block, with the exact steps written out. On a real build these are filled in by the office, once, and never touched again unless something changes.

   To be confirmed

   Online or telephone banking — which banks list the Village of Masset as a payee, and under exactly what name.

   To be confirmed

   In person at the Village Office — whether payment is taken at the counter, and which methods are accepted.

   To be confirmed

   By mail — the cheque payee name and where to send it.

   To be confirmed

   Pre-authorised withdrawal — whether the Village offers it and how to sign up.

3. Step 3

   Pay before the due date

   The due date and any late penalty are the two facts people most often come looking for, so they belong at the top of the page in large type rather than in a PDF.

   To be confirmed

   Utility billing periods and due dates.

   To be confirmed

   What happens if a payment is late — penalty, interest, or arrears process.